Marcia+Wert+2

Problem Development As Chevalier (2007) stated, “the individual must have a corresponding three elements” knowledge, capacity, and motives.” Each professor and the University have the three elements so the environment is the leading factor in the faculty assessment. The issue stems with recording feedback on the employee’s work. The assessment’s are filled out at the beginning or end of the term and coincide with the faculty member being extremely busy. The lead facilitators, who assess the initial Excel report, are also extremely frazzled at this time. They are also instructors. The instructors, being assessed, then wait for feedback via e-mail from the lead assessor. After receiving feedback, the instructor has a right to revise and question the assessment. This communication can be delayed via human complications, technical issues from e-mail servers, cramped time schedules and over fatigue on the part of both leader assessors and assessed instructors. Also, below there appears to be a difference on how the faculty perceives the objectives and how the university ranks the objectives. The instructor is filling out the assessments based on his personal priorities within the class room. In Chevalier’s three elements this might differ in the alignment of the work’s objectives and the university’s objectives but this is not a cause of the timeliness of the assessments. I content that the leading factor is the environment.
 * 1) Why do you think this problem developed in your company?

This gap results due to the means of e-mail and schedules which might not be compatible with the scheduling and maintenance of online classes.
 * 1) Why does this gap exist?

Objectives of the Staff

These are the top ranking of the objectives per Walden University

identify strategies for improving writing, and write with academic integrity || on the individual and society ||
 * Apply writing and critical thinking skills to your personal, academic, and work lives ||
 * Articulate and demonstrate the characteristics of critical thinking and scholarly writing,
 * Investigate contemporary communication methods and technologies in relation to their impact
 * Use appropriate contemporary communication strategies for the setting and audience ||

Of the instructors rankings, the blue font outlined was considered by 88% to be in the top four.

They also ranked 2 other objectives as over 80 percentile.

the setting and audience ||
 * Evaluate the impact of messages in relationship dynamics ||
 * Use appropriate contemporary communication strategies for

This misalignment of objectives might also contribute to the delay in returning and evaluating assessments. The staff is filling out the reports based on personal priorities and the assessors are ranking the objectives in another format. People in the organization who make these decisions.

Actually, there is an Assessment Committee but I do not know the private individuals with the organization. I have chosen the stakeholders that deal with the direct results of the process rather the overall of the objectives with the assessment. I have a discussion post in the message boards but no one has responded yet.

Information on appropriate intervention What information about the company would be useful to help you plan an appropriate intervention?

Information such as the availability of other means, such as survey monkey which could then be programmed into a Word document table or an Excel column, would be beneficial. This would be a programming issue. Also, knowing that server space is available to complete a faculty assessment online, via a web site, rather than via e-mail will need to be researched.

Reasonable period of time

A reasonable time period would be 6 months from today for improving time span of feedback to the instructors.

Chevalier, R. D. (2007). //A manager's guide to improving workplace performance.// New York: American Management Association.